Jake's not sure what answer he is expecting, but the honesty hits him. So many just give the pat answer, banalities, and they're not honest like that. It's kind of worrisome, though he's glad at the same time. Means they're prepared, if nothing else.

"Well, you're doing a good job," he says, even managing to keep his voice low so that others aren't concerned. "You need anything?" Just asking casually as if it's no big deal.