Given that arriving out of the middle of a fountain is disorienting at the best of times, Picard doesn't blame Tommy for needing a moment to stop at think about the question at hand. It doesn't mean that he's any less concerned, mind you. But he's willing enough to give Tommy a moment or three if that's what he should happen to mean.

"My name's Jean-Luc Picard. As for where you are... I'm afraid it doesn't really have a name. Most of the people here simply refer to it as the village; I don't know what you were doing prior to arriving her, but finding oneself abruptly in the middle of a fountain is the most common means of arrival."

No longer the only means of arrival, no. But it's still common enough, for all that it no doubt sounds more than a little ridiculous.

"And if that's someone from where you were prior to arriving here... it's most likely that they're still wherever you were."